October 29, 2024
9:00 AM – 11:00 AM – Modernwell, 2909 S Wayzata Blvd, Minneapolis, MN 55405
This event is limited to 25 participants
In this workshop, you will learn and practice Heather’s unique methodology built on proven strategies for improving communication which will lead to both a better workplace culture and more effective results. You will learn about the Unproductive and Productive Communication Cycle and how they affects you and your team. You will explore how healthy conflict will help your team drive the best results and build team trust.
You will practice practical strategies such as:
- Become aware of your response to real or perceived threat
- Become aware of your response to real or perceived threat
- Become aware of assumptions
- Learn tools to work with your assumptions
- Practice techniques to show up with curiosity
- Learn language to use in conflict
- Use language to manage conflict
- Understand how to control feelings and create space before responding
- Reframing to see all sides of a situation
- Phrases to reframe fixed thinking
Outcomes:
- Increase self and team awareness
- Improve communication on teams
- Enhance team trust
- Apply practices that foster healthy conflict within an organization
- Reduce tension, solve problems, and increase performance
- Faster results
Meet our Presenter:
Heather Heefner is the owner of Dart Communication. She combines her multi-dimensional expertise and passions through her coaching and consultancy. Driven by the desire to create great places to work where people truly thrive, she blends a practical, relatable, and holistic approach with her expertise in communication and psychology to understand the hidden depths and ignite the best in both the people and organizations she works with. Heather offers a wealth of experience to her clients, having worked in communications for over 20 years. Some of her clients include Thomson Reuters, Cargill, Tennant, University of Minnesota, Stanford, Adobe, and Thrivent
This program is FREE for all ATD-GTC members. Members may bring one complimentary, registered guest.
Modernwell is a members-only coworking space. We are excited to hold our events in their beautiful space, but can not extend access beyond the event time. Once the event ends, all attendees are expected to depart the building OR they can purchase a day pass at a discounted rate of $30 for the remainder of the day. Please stop by the ModernWell front desk before or after the event to purchase your pass.